Connection is like magic — it gives people community, a sense of belonging. And for brands, it generates loyalty. We’re reinventing how brands and fans connect, bridging the online-to-real-life gap by delivering delightful experiences on-demand. From ideation and sourcing to logistics and customer service, we partner with brands to turn consumers into fans.
Whether it’s helping with a simple question, solving a complex issue, or refining product copy to make our product easier to use, Fooji Fan Experience knows our clients' fans inside and out, and does everything necessary to ensure a consistently positive experience. Ever had bad customer support? Ever felt like you kept having the same problem, or that the rep just wasn’t understanding your issue? There's nothing quite like awesome support, and it takes a team of attentive, empathetic, and critical thinkers who constantly strive for perfection!
Requirements
Benefits
All of the great perks of a startup environment plus:
We value our work/life balance — and we take out-of-office seriously. Our team works hard and deserves time to rest and recharge. When we say unlimited, we mean it: Get your work done, take off the time you want.
All full-time employees are eligible for 100% paid health, dental, and vision insurance.
We encourage our team to stay curious and keep learning. We offer resources and incentives to enhance your skills and to learn new ones.
As long as you show up and get your work done, we are flexible with your schedule. Feel free to hit snooze.
Take the time you need when growing your family. We provide 20 fully paid weeks for mothers and fathers, including for adoption and surrogacy.
Giving back is important. We want to support our people and the causes they care about. We’ll match your charitable donations to amplify your impact.
The office is where all the fun is, but working from home can be a nice change of pace. We encourage you to work wherever you can do your best work.